🛡️ Safe and Responsible Gaming

r1999 Responsible Gaming — Your safety is our priority

r1999 believes gaming should be an enjoyable form of entertainment. Follow our responsible gaming guidelines, stay within your limits, and enjoy safely.

Let gaming be a source of enjoyment, not stress

Welcome to the r1999 platform. We believe online gaming is a form of entertainment — it should never be harmful to your family life, financial wellbeing, or mental health. Responsible gaming means you understand your own limits, can control how much time and money you spend, and can seek help at any time.

Our platform has various protection tools to help you enjoy a balanced and safe gaming experience. From setting deposit limits to self-exclusion — use whichever feature suits your needs.

Please note that participation at r1999 is only for those aged 21 and above. Minors are strictly prohibited from opening accounts, and we carry out age verification. If you know someone who is gaming underage, please inform our support team.

Important reminder: Gaming is a form of entertainment, not a source of income. Never play with borrowed money or funds needed for living expenses. Set a clear budget before each session and stick to it.

Our Protection Tools

Set a Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. No deposits beyond this limit will be accepted, so your budget stays in control at all times. The minimum deposit at r1999 is ৳500.

Self-Exclusion

If you feel you need a break from gaming, you can block your account for a set period or permanently. Taking this step is a sign of courage, not weakness.

Time-Out Break

Activate a time-out for a short-term break, from 24 hours up to 6 weeks. During this time your account cannot be logged into and no bets can be placed.

Age Verification — 21+

Only those aged 21 or above can open an account at r1999. Age verification is mandatory at registration. Protecting minors is our highest responsibility.

Loss Limit Control

Your session will end automatically after you reach a set loss amount. Keeping this feature active reduces the risk of spending more money in an emotional state.

24/7 Bangla Support

For any issue, at any time, contact our Bangla-speaking support team via live chat. We are ready to help you with matters related to gaming problems as well.

Warning Signs of Problematic Gaming

If any of the following applies to your life, we encourage you to pause and consider seeking professional help.

  • You keep playing and placing larger bets in an attempt to recover lost money.
  • You want to stop gaming but cannot stop yourself.
  • You are prioritising gaming over your family, friends, or work life.
  • You are borrowing money or spending your savings for gaming.
  • You are lying to family or people close to you about your gaming.
  • You feel restless or irritable when you are not gaming.

How to Activate Protection

Using the safety tools at r1999 is very straightforward. Follow the steps below:

  1. 1
    Log in to your account Log in to your r1999 account and go to the "My Account" section.
  2. 2
    Open the responsible gaming menu Click on the "Safety and Limits" option and choose the protection measure you prefer.
  3. 3
    Set your limits Set your deposit, loss, or session time limit and confirm.
  4. 4
    Contact support if you want self-exclusion For an immediate account break, let us know via 24/7 live chat — we will act quickly.
  5. 5
    Seek professional help if needed Gaming addiction is a health issue. Speak with a mental health professional or counsellor.

Core Principles of Responsible Gaming

🎯 Set a clear budget
Before each gaming session, decide the maximum amount you are willing to spend. Treat this amount as the cost of entertainment. If you go beyond that limit, end the session — do not try to recover lost money.
⏱️ Keep track of your time
Decide on the duration of your gaming session in advance and set an alarm. Long sessions reduce focus and increase the likelihood of making impulsive decisions. Take regular breaks.
🚫 Never play with borrowed money
Never borrow from credit cards, loans, or friends for gaming. Only spend money you are fully prepared to lose. Avoid gaming when you are under financial pressure.
🧠 Do not make decisions when emotional
Do not game when you are angry, sad, drinking, or very tired. In these states it becomes difficult to make sound decisions and the risk of financial loss increases significantly.

r1999 is committed to creating a safe, transparent, and entertaining gaming environment for players in Bangladesh. Our SSL encryption and fair play policy ensure that every session is secure. Game outcomes are controlled by a Random Number Generator (RNG), ensuring complete fairness.

We believe that with the right knowledge and tools, any player can enjoy gaming responsibly. Our goal is for you to have a happy and safe gaming experience.

When you need help, we are here

24/7 Bangla-speaking support team

Our support team is always ready to help with any issue related to your gaming experience or account. Contact us immediately if you want to activate self-exclusion, a deposit limit, or a time-out.

Email: [email protected]

You can also contact us directly via live chat on the website — 24 hours a day, 7 days a week.

Common Questions about Responsible Gaming

Yes, at r1999 you can set a daily, weekly, or monthly deposit limit from your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, but reducing it is immediate.

Self-exclusion is a voluntary feature that lets you block access to your r1999 account for a set period or permanently. During this time, logging in, depositing, or placing bets will not be possible. Contact our live chat to activate it.

A time-out is a short-term break — typically from 24 hours up to 6 weeks. After this period, you can return to your account normally. Self-exclusion can be long-term or permanent, and reactivating it requires following a strict process.

No. The minimum age to open an account and play at r1999 is 21. Age verification is mandatory during registration. If there is any suspicion that a minor is using an account, that account will be closed immediately.

First, contact r1999's 24/7 live chat — we will help activate the necessary limits on your account. In addition, speak with a mental health professional or a trusted family member. Gaming addiction is a treatable condition and it is important to seek help in time.

If someone in your family appears to be showing problematic gaming behaviour, start by speaking with them openly and with empathy. Through r1999's support, you can request that self-exclusion or other limits be applied to that person's account. Seeking professional counselling may also be helpful.

Play responsibly,
enjoy yourself

Start today for a safe and enjoyable gaming experience at r1999. Browse our game categories or read the FAQ page if you have more questions.

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For ages 21+ only