r1999 Privacy Policy — Your Information Is Our Responsibility
This document provides a complete description of how your personal information is collected, used, and kept secure on the r1999 platform.
Introduction and Overview
r1999 is a trusted online gaming platform in Bangladesh. By using our website (r1999.lat), you are considered to have agreed to the terms of this privacy policy. The purpose of this policy is to clearly inform you of what information we collect, why we collect it, and how that information is used and stored.
We believe that user privacy is a fundamental right. r1999 always uses SSL encryption and modern security technology to keep your information safe. Our privacy policy has been developed in accordance with international data protection standards and is reviewed on a regular basis.
This policy applies only to r1999's own website and services. We are not responsible for any third-party websites or services.
What Information We Collect
We may collect various types of information when you register on the r1999 platform and use our services. The details by information category are given below:
Personally Identifiable Information
Information you provide when opening an account includes:
- Full name
- Email address
- Date of birth (for age verification)
- National ID or passport number (for KYC verification)
- Residential address
Financial and Transaction Information
Information required during deposits and withdrawals:
- bKash / Nagad / Rocket / Upay mobile number
- Transaction amount and time
- Transaction ID
- Transaction history
Technical and Device Information
Information automatically collected from your browser and device:
- IP address
- Browser type and version
- Operating system
- Device type
- Usage time and session information
Gaming Activity Information
Information related to your activity on the platform:
- Which games were played and for how long
- Bet amounts and results
- Bonus usage history
- Preferred game categories
Purpose of Information Use
r1999 uses collected information only for lawful and specific purposes. Your information is used for the purposes described below:
Cookies and Tracking Technology
The r1999 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your website experience.
3.1 Types of Cookies
Necessary cookies
These cookies are essential for the core functioning of the website. They are used to maintain login sessions, ensure security, and provide basic functionality.
Functionality cookies
These cookies are used to remember your preferences such as language selection and display settings, personalising your experience.
Analytical cookies
These cookies are used to understand website visit statistics and user behaviour, but do not identify any personal information.
You can control or disable cookies by changing your browser settings. However, disabling some cookies may limit the functionality of the website.
Sharing Information with Third Parties
r1999 does not sell your personal information to third parties. However, information may be shared in the limited circumstances described below:
Payment processors
Necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. These partners follow their own privacy policies.
Game software providers
Minimal required session information may be shared with game developers such as Pragmatic Play, Spribe, JILI, and PG Soft for the proper operation of games on the platform.
Legal authorities
Where there is a court order, legal investigation, or valid request from a regulatory authority, information necessary to fulfil legal obligations may be provided.
Technology service providers
Trusted technology partners are engaged for hosting, security, and analytics services. They may process information only for specified purposes under strict confidentiality agreements.
Outside the cases mentioned above, information is never shared with third parties without your consent.
Data Security Measures
r1999 uses industry-standard security measures to protect your information. Our security framework includes:
SSL encryption
All data transmission is secured through 256-bit SSL encryption.
Firewall protection
Advanced firewalls and intrusion detection systems remain active.
Access control
Only authorised personnel have limited access to the information they need.
Regular audits
Security measures are regularly reviewed and tested.
While the highest level of security is ensured, no transmission of information over the internet is completely risk-free. However, we are always vigilant and committed to protecting your information.
Data Retention Period
r1999 does not retain your information longer than necessary. Retention periods are determined as follows:
| Information type | Retention period | Reason |
|---|---|---|
| Account information | For as long as the account is active | For service provision |
| Financial transaction information | Minimum 5 years | Legal obligation |
| KYC verification information | Minimum 5 years | Regulatory requirement |
| Gaming logs | 1 year | For dispute resolution |
| Technical logs | 90 days | Security monitoring |
If an account is closed, personal information will be retained for the periods specified above and then securely deleted.
Your Rights
As a user of r1999, you have the following rights over your own information:
To exercise these rights, please contact us by email at: [email protected]. We will endeavour to process your request within 30 business days.
Protection of Minors' Information
r1999 is for individuals aged 21 and above only. We do not intentionally collect any personal information from minors.
An age verification process is followed at the time of registration. If we become aware that a minor has provided us with information, that information will be immediately deleted and the account will be closed.
If you suspect that a minor has registered on our platform, please inform us at [email protected].
Policy Changes and Updates
r1999 reserves the right to review and update this privacy policy from time to time. Changes to the policy may occur due to service improvements, legal changes, or security reasons.
For significant changes, we will notify you by email. In addition, the "Last updated" date at the top of this page will be changed. Continued use of the platform after a policy change will be considered as your agreement to the revised policy.
We recommend that you visit this page regularly and stay informed about the latest policies.
Contact Us
If you have any questions, concerns, or requests regarding the privacy policy, we are always ready to assist.
Contact us for any privacy-related matters
Email: [email protected]
Live Chat: Support available in Bengali 24 hours, 7 days a week
We give the highest priority to protecting your information and always operate with transparency.